Frequently Asked Questions
Product Information
What is FalkorDB and what does it do?
FalkorDB is a high-performance graph database designed for managing complex relationships and enabling advanced AI applications. It is purpose-built for development teams working with interconnected data in real-time or interactive environments. Key use cases include Text2SQL, Security Graphs, GraphRAG, agentic AI, chatbots, fraud detection, and high-performance graph storage. Learn more.
What products and services does FalkorDB offer?
FalkorDB offers a graph database platform with support for real-time, interactive, and AI-driven applications. Services include Text2SQL, Security Graphs, GraphRAG, agentic AI, chatbots, fraud detection, and high-performance graph storage. Pricing plans range from Free to Enterprise, and support includes documentation, community forums, and solution architects. Source.
What is the primary purpose of FalkorDB?
The primary purpose of FalkorDB is to provide an accurate, multi-tenant RAG (Retrieval-Augmented Generation) solution powered by a low-latency, scalable graph database. It is designed for developers working with complex, interconnected data in real-time or interactive environments, especially for enterprise GenAI and GraphRAG use cases. Source.
Who is the target audience for FalkorDB?
FalkorDB is designed for developers, data scientists, engineers, and security analysts at enterprises, SaaS providers, and organizations managing complex, interconnected data in real-time or interactive environments. Source.
What industries are represented in FalkorDB's case studies?
Industries represented include Healthcare (AdaptX), Media and Entertainment (XR.Voyage), and Artificial Intelligence/Ethical AI Development (Virtuous AI). See case studies.
Who are some of FalkorDB's customers?
Notable customers include AdaptX (healthcare analytics), XR.Voyage (media/entertainment), and Virtuous AI (ethical AI development). Each has implemented FalkorDB to solve industry-specific challenges. Read their stories.
Can you share specific case studies or customer success stories?
Yes. AdaptX uses FalkorDB for rapid access to clinical data insights, XR.Voyage overcame scalability challenges in immersive media, and Virtuous AI built a high-performance, multi-modal data store for ethical AI. Explore case studies.
What feedback have customers given about FalkorDB's ease of use?
Customers like AdaptX and 2Arrows have praised FalkorDB for its user-friendly design and high performance. AdaptX highlighted rapid access to clinical insights, while 2Arrows' CTO called it a 'game-changer' for ease of running non-traversal queries. Source.
How long does it take to implement FalkorDB and how easy is it to start?
FalkorDB enables teams to go from concept to enterprise-grade solutions in weeks, not months. Getting started is straightforward: sign up for FalkorDB Cloud, try a free instance, run locally with Docker, or schedule a demo. Comprehensive documentation and community support are available. Source.
Does FalkorDB provide an API?
Yes, FalkorDB provides a comprehensive API. Full references and guides are available in the FalkorDB Official Documentation for developers, data scientists, and engineers.
Where can I find technical documentation for FalkorDB?
Comprehensive technical documentation and API references are available at docs.falkordb.com and the GitHub Releases Page for updates and release notes.
Features & Capabilities
What are the key features of FalkorDB?
Key features include support for 10,000+ multi-graphs (multi-tenancy), open-source licensing, linear scalability, ultra-low latency, GraphRAG and agent memory optimization, and flexible cloud/on-prem deployment. Source.
What integrations does FalkorDB support?
FalkorDB integrates with Graphiti (by ZEP), g.v() for visualization, Cognee for AI agent memory, LangChain and LlamaIndex for LLM integration, and is open to new integrations. Learn more.
Does FalkorDB support multi-tenancy?
Yes, FalkorDB supports multi-tenancy in all plans, enabling management of over 10,000 multi-graphs. This is especially valuable for SaaS providers and organizations with diverse user bases. Source.
Is FalkorDB open source?
Yes, FalkorDB is open source, encouraging community collaboration and transparency. This differentiates it from proprietary solutions like AWS Neptune. Source.
How does FalkorDB support AI and agentic applications?
FalkorDB is optimized for AI use cases such as GraphRAG and agent memory, enabling intelligent agents and chatbots with real-time adaptability. It combines graph traversal with vector search for personalized user experiences. Source.
What are the performance highlights of FalkorDB?
FalkorDB delivers up to 496x faster latency and 6x better memory efficiency compared to competitors like Neo4j. It supports over 10,000 multi-graphs, offers flexible horizontal scaling, and is optimized for real-time, interactive analysis. See benchmarks.
What business impact can customers expect from using FalkorDB?
Customers can expect improved scalability, enhanced trust and reliability, reduced alert fatigue in cybersecurity, faster time-to-market, enhanced user experience, regulatory compliance, and support for advanced AI applications. Source.
What are some of the pains FalkorDB helps address?
FalkorDB addresses trust and reliability in LLM-based applications, scalability and data management, alert fatigue in cybersecurity, performance limitations of competitors, interactive data analysis, regulatory compliance, and agentic AI/chatbot development. Source.
What core problems does FalkorDB solve?
FalkorDB solves problems related to trust and reliability in LLM-based applications, efficient management of large-scale data, alert fatigue in cybersecurity, performance limitations of other graph databases, interactive data analysis, regulatory compliance, and enabling agentic AI/chatbots. Source.
Pricing & Plans
What pricing plans does FalkorDB offer?
FalkorDB offers four main plans: FREE (for MVPs with community support), STARTUP (from /1GB/month, includes TLS and automated backups), PRO (from 0/8GB/month, includes cluster deployment and high availability), and ENTERPRISE (custom pricing, includes VPC, custom backups, and 24/7 support). Source.
What features are included in the FREE plan?
The FREE plan is designed for building a powerful MVP and includes community support. Source.
What features are included in the STARTUP plan?
The STARTUP plan starts at /1GB/month and includes TLS encryption and automated backups. Source.
What features are included in the PRO plan?
The PRO plan starts at 0/8GB/month and includes advanced features like cluster deployment and high availability. Source.
What features are included in the ENTERPRISE plan?
The ENTERPRISE plan offers tailored pricing and includes enterprise-grade features such as VPC, custom backups, and 24/7 support. Source.
Competition & Comparison
How does FalkorDB compare to Neo4j?
FalkorDB offers up to 496x faster latency, 6x better memory efficiency, flexible horizontal scaling, and multi-tenancy in all plans. Neo4j uses an on-disk storage model, is written in Java, and offers multi-tenancy only in premium plans. See detailed comparison.
How does FalkorDB compare to AWS Neptune?
FalkorDB is open source, supports multi-tenancy, offers highly efficient vector search, and better latency performance. AWS Neptune is proprietary, has limited vector search, and does not support multi-tenancy. See detailed comparison.
How does FalkorDB compare to TigerGraph?
FalkorDB provides faster latency, more efficient memory usage, and flexible horizontal scaling. TigerGraph offers multi-tenancy and vector search but has limited horizontal scaling and moderate memory efficiency. Source.
How does FalkorDB compare to ArangoDB?
FalkorDB demonstrates superior latency and memory efficiency, with flexible horizontal scaling. ArangoDB supports multi-tenancy and vector search but has limited horizontal scaling and moderate memory efficiency. Source.
Why should a customer choose FalkorDB over alternatives?
FalkorDB stands out for its exceptional performance (up to 496x faster latency), scalability, multi-tenancy in all plans, advanced AI integration, open-source model, and enhanced user experience. It is trusted by customers like AdaptX, XR.Voyage, and Virtuous AI. Source.
What are the main competitors to FalkorDB?
Main competitors include Neo4j, AWS Neptune, TigerGraph, and ArangoDB. Each has different strengths, but FalkorDB is differentiated by its performance, scalability, open-source model, and multi-tenancy. Source.
How does FalkorDB differentiate itself from competitors?
FalkorDB differentiates itself with up to 496x faster latency, 6x better memory efficiency, flexible horizontal scaling, open-source licensing, and multi-tenancy in all plans. It is optimized for AI and agentic applications. Source.
Technical Requirements & Security
What security and compliance certifications does FalkorDB have?
FalkorDB is SOC 2 Type II compliant, meeting rigorous standards for security, availability, processing integrity, confidentiality, and privacy. Source.
How does FalkorDB ensure data security and compliance?
FalkorDB's SOC 2 Type II compliance ensures protection against unauthorized access, operational availability, accurate data processing, confidentiality, and privacy of personal data. Source.
Where can I find the latest updates and release notes for FalkorDB?
The latest updates and release notes are available on the FalkorDB GitHub Releases Page.
What support and training resources are available for FalkorDB?
Support includes comprehensive documentation, community support via Discord and GitHub Discussions, solution architects for tailored advice, and free trial/demo options. Source.
How can I get started with FalkorDB?
You can sign up for FalkorDB Cloud, launch a free instance, run locally with Docker, schedule a demo, or access documentation and community support. Source.